Missed your blood tests because of COVID-19?


We’ve reopened for HIV monitoring blood tests. Book a blood test appointment here. Please wear a face covering when you come to the clinic. Most people will be asked to collect their results by phone.

If you have less than 6 weeks supply of your medicines, ring the HIV Telephone clinic to arrange further supplies (See new extended opening times below).

There is no evidence that people living with HIV are at greater risk of either getting coronavirus, or becoming unwell due to coronavirus. However the British HIV Association recommend that HIV positive people with a CD4 count less than 50 follow the 12 week self isolation advice. Follow current NHS guidance about how best to protect yourselves and others from coronavirus, available here.

We have extended our HIV Telephone Clinic service. Call 020 3315 9500 for advice or if you have less than six weeks left of your HIV meds.

If you are HIV positive and unwell call the Rapid Review service on 07805813558 (Mon-Fri 8.30am-2pm)

DO NOT ATTEND the clinic if you develop a fever and/or cough. We recommend that you follow current NHS guidance about how best to protect yourselves and others, available here.


Home delivery of drugs is an option if you still have more than 3 weeks supply at home. We are only switching HIV treatments at present if there is an important medical need. Please only call if your problem is urgent.


HIV Telephone Clinic – 020 3315 9500

Call us before you attend

Monday              8am-3.30pm

Tuesday             8am-3.30pm

Wednesday       Midday-7.30pm

Thursday           8am-3.30pm

Friday                9am-4.30pm

Saturday            11am-3.30pm

(We are closed on Bank Holidays)











Services for people living with HIV

We offer friendly and convenient outpatient care for HIV+ people in the heart of London’s West End. As we’re part of Chelsea and Westminster Hospital, we can provide you with access to a world-class range of facilities and expertise. Our OptionE service is designed for people with busy lives offering appointments 4 evenings a week and Saturday.

Modern HIV treatments are really effective at keeping people well over the long term. People on treatment with an undetectable virus level cannot pass their virus to others.

If you feel ready to start, just tell us. We’re here to help.We’ll explain all your treatment options and then provide the monitoring and support you need to help get your virus down to ‘undetectable’.

People who are stable on antiretroviral therapy usually need 2 check ups each year.

  • A ‘six month check’ blood and urine test from which you receive results by text within 12 hours. You only need to come back if there’s a problem.
  • Once a year we’ll run an in depth ‘annual review’. You’ll return to discuss your results and pick up your drugs one week later. (The results of OptionE users are sent by email.

You can book your routine blood tests online or by phone

HIV Telephone Clinic

People living with HIV, who receive their care from 56 Dean Street, can get advice, results or repeat prescriptions by calling 020 3315 9500

Extended COVID-19 opening times

  • Monday: 8am-3.30pm
  • Tuesday: 8am-3.30pm
  • Wednesday: Midday-7.30pm
  • Thursday: 8am-3.30pm
  • Friday: 9am-4.30pm
  • Saturday: 11am-3.30pm

OptionE—results by email

The OptionE service is closed during the COVID-19 outbreak please contact us to arrange a further supply of your medicines. We are not doing routine blood monitoring.

Our OptionE email results service is designed to make things as easy possible. You can choose to register with this service if you are stable, on or off HIV treatment. To make things even more convenient, we offer additional reserved blood test appointments on Saturdays and weekday evenings for people registered with this service. To register ask for an ‘OptionE’ appointment when booking your next HIV monitoring blood tests.

Counselling (the Health Advisers)


COVID-19 information – We are unable to accept any new referrals at present but will update this as new COVID guidance emerges. Once we return to normal working, you will be able to self-refer to see a Health Advisor by completing a health adviser leaflet (located in the waiting areas). 


If you find yourself worrying about any aspect of living with HIV, you can ask to see the Health Adviser. They may be able to see you when you are in the clinic, or you can make a separate appointment. The health advisers can help you deal with many issues, including:

  • Coping with HIV
  • Telling friends, partners or family about HIV
  • Difficulties with safe sex and relationships
  • Having a child
  • Depression and anxiety
  • Worries and concerns about the future
  • Assessment and referral for counselling/psychotherapy
  • HIV and the law

You can contact the Health Advisers on 020 3315 9555

Urgent medical advice


COVID-19 update – Rapid Review has moved. The service has now moved to the St Stephen’s Centre which is the red brick building next door to the main hospital (opposite Tescos), on the first floor. Please be aware that the service is currently running at a reduced rate to ensure non-essential attendances to hospital are avoided. If you are feeling unwell, contact them on 07805813558 (Mon-Fri 8.30am-2pm)


If you think you may need same day urgent HIV care, call the Rapid Review Clinic at Chelsea and Westminster Hospital on 07805 813 558. The service runs from 8:30am–2pm, Monday–Friday. You will be assessed and may be referred to Chelsea and Westminster Hospital for emergency treatment if appropriate.

If you have an urgent HIV-related problem at night, weekends or on a bank holiday, go to A&E at Chelsea and Westminster Hospital, 369 Fulham Road, SW10 9NH and tell the nurse that you are an HIV patient at 56 Dean Street. In an emergency dial 999.

Emergency repeat prescriptions

COVID-19 update – We have stopped all routine blood tests during the outbreak. We will prescribe you a further supply of your regular medicines. Call the HIV Telephone Clinic to arrange a time to collect them.


Our Pharmacy is open at these times:

  • Monday, 8am–7pm
  • Tuesday, 8am–7pm
  • Wednesday, 1pm–7pm
  • Thursday, 8am–7pm
  • Friday, 9am–4pm
  • Saturday, 11am-4pm

Dean Street Fitness

Regular exercise has been shown to be good for your physical, mental and sexual health. As little as 15 minutes per day can increase your life expectancy by 3 years.

Examples include brisk walking, jogging, intercourse, swimming, weights or bands and dancing.

Dean Street Fitness is a series of workouts that can stand alone or be added to an existing exercise routine.