How does it work?

Once you have been referred by your doctor, your referral  will be processed and entered on a waiting list. There is a high demand for this service and the waiting time can be as long as five or six months. When your case is next on the waiting list, you will be allocated a therapist. The psychosexual department consists of male and female trainee and qualified psychosexual therapists, all in regular supervision.

The therapists practice in all three sites, 56 Dean Street, John Hunter and 10 Hammersmith Broadway. We try to be accommodating as much as possible, but please note that the allocation is based on the waiting list and therapist availability, as we aim to see patients as soon as we possibly can and most of the time changes of location or therapist are practically not possible.

The first session is called an assessment. This is a session where you and the therapist can both decide whether psychosexual therapy could be helpful to you. Usually the therapist will ask you questions about your personal, family, medical and sexual history in order to establish a clearer picture of the presenting problem. If both you and the therapist agree that you could benefit from attending follow up sessions, then you will be offered six sessions. The follow up sessions will consist of a treatment plan specifically designed to your psychosexual needs, which will be agreed at the start of your therapy.

We encourage you to bring your partner to your therapy sessions. It is usually a predictor for a successful outcome.

What about confidentiality?

The sessions would be treated according to the confidentiality Code of Practice of the NHS ( and the Code of Ethics and Principles of Good Practice of the College for Sexual and Relationship Therapists. You will have a chance to clarify further issues around confidentiality on your first session with your therapist.

How long do the sessions last?

Each session lasts 50 minutes. If you’re late we’ll still finish at the same time so that the next appointment is not affected.

How can I cancel or reschedule my appointment?

We’re sorry but due to the huge demand, the service follows a really strict cancellation policy. We need at least 48 hours (2 working days) notice. If you cancel or miss more than one appointment, we may discharge you from the service.

If your appointment is at 56 Dean Street please let us know as soon as possible by emailing

If your appointment is at John Hunter or 10 Hammersmith Broadway please follow instructions of contact in your appointment letter or email the clinics directly.

Your message will be forwarded to your therapist who will then contact you. Please note some therapists attend only one session a week and it might take them longer than usual to respond to your enquiry.

Download our Cancellation Policy for Psychosexual Therapy for patients

What if I need further sessions?

Once your course of therapy at 56 Dean Street is completed the therapist will discuss your progress and offer you a review session to consider whether you will benefit from ongoing long term therapy.

Although we can’t offer ongoing therapy we can help you find someone who can,

To find a private provider able to offer open ended therapy:



For low cost general counselling organisations: